Orders placed by 2pm AEST will be processed that day, excluding weekends and public holidays, and will be shipped within 24-48 hours of payment verification, pending stock availability. Orders placed after 2PM AEST will be processed the following day and shipped according to the speed of delivery you chose. Orders placed after 2PM AEST on Fridays will be processed the following business day.

 

Once your order had been dispatched, you will received a confirmation email with your tracking so you can keep an eye on your order. Please note that delivery times are an estimation only provided by our shipping providers. Delays in transit may occur which Tully Lou is not responsible for. 

 

All international orders are shipped with the DHL or Australia Post which will be forwarded on to your national postal service.

Delays and disruptions may still be experienced. 

Australia:

Express - 2-3 business days

Standard - 4 - 10 business days

Free express shipping with all orders over $150. 

Canada: 

Express - 4-8 business days

Standard - 6-12 business days

Free express shipping with all orders over $200. 

China:

Express - 15 - 20 business days  

Standard - 20-25 business days

Free express shipping with all orders over $200. 

New Zealand:

Express - 5-8 business days

Standard - 8-13 business days

Free express shipping with all orders over $200. 

United Kingdom:

Express  - 6-13 business days

Standard  - 10-15 business days

Free express shipping with all orders over $200. 

United States:

Express - 7-10 business days

Standard - 10-15 business days

Free express shipping with all orders over $200